Solution Types
We start by understanding the client’s challenges and the opportunities for process improvement. We then design a solution based on products and platforms which best match the client’s specific needs.
We currently implement the following types of solutions:
By Solution Type
ACCOUNTS PAYABLE SOLUTION
Accounts Payable (AP) Automation solutions enable you to scan, classify, and index paper documents as well as electronic invoices. Impact Innovations offers Accounts Payable Automation solutions that help improve the entire accounts payable process.
Processors, approvers, and managers save time and improve accuracy with tools such as queue-based workflow and automatic notifications—and complete integration with enterprise resource planning (ERP) and line of business (LOB) systems. The result: you reduce costs and cycle times, improve accuracy, visibility and service levels, strengthen internal controls, and maximize cash management.
The key benefits of the AP solution are:
- End-to-end management – Integrate all key processes, from receipt and approval to archiving and auditing—and provide complete visibility into the entire process.
- Control and compliance – Retain and archive documents in compliance with government and company policies.
- Streamlined work – Provide users with a streamlined user interface that offers seamless integration between data from ERP or LOB systems and full views of all supporting documentation.
- Vendor responsiveness – Quickly retrieve up-to-date, accurate vendor information, and respond promptly to vendor inquiries.
- Elimination of paper storage – Eliminate the need for physical paper storage—digitize all documents and take advantage of records retention and storage capabilities.
CASE MANAGEMENT SOLUTION
Designed specifically for government departments and agencies, Impact Innovations’ Case Management solutions accelerate case resolution and improve worker productivity by providing an integrated information management infrastructure. Impact Innovations offers Case Management solutions that enable you to convert paper and other unstructured documents into digital file format—then define workflows, accelerate analysis, resolve cases, communicate externally, and archive files in a master repository for future reference and ultimate disposal. Some of the key benefits of the solution include:
- Responsiveness and Visibility — Provide access to citizens, businesses, and other stakeholders throughout the life-cycle of a case.
- Deployment Flexibility — Choose from a number of solution options ranging from partner-based Commercial of the Shelf (COTS) offerings, solution samples, or solution frameworks.
- Secure Collaboration — Share content within and across agencies based on defined roles and access privileges.
- Workforce Productivity — Capture content electronically, avoid recreating information, provide closed case reviews, and capture best practices.
COMPLIANCE SOLUTION
Impact Innovations’ Governance, Risk, and Compliance (GRC) solutions offer an integrated approach to managing the life-cycle of corporate policies, assessing and responding to enterprise risks, and measuring and reporting compliance with controls and regulatory requirements. Our GRC solutions give organizations the ability to manage enterprise risk and compliance issues as closely related strategic initiatives that have a direct impact on business objectives—whether in a physical or virtual environment. Some of the key benefits of our solution offering include:
- Collaboration and consistency — Use common processes and information to facilitate collaboration between multiple business units with multiple roles.
- Efficiency — Transform isolated projects into sustainable processes to support daily cross-functional operations.
- Transparency and Accountability — See the status of exceptions and unresolved issues, and monitor the progress of fixes by designated issue owners.
- Strategic Alignment — Transform from a tactical, reactive approach to a proactive, value-added business function.
- Workforce Enablement — Gain insight into information relevant to multiple roles—at the analyst, management, and executive levels—and immediately kick off corrective action at the appropriate level.
CONTRACT MANAGEMENT SOLUTION
Impact Innovations’ Contract Management solutions streamline and automate the complete life-cycle of a contract, from authoring and negotiation through execution, renewal, and retention. Impact Innovations offers Contract Management solutions to enable you to control regulatory risk and gain visibility into contract risks and opportunities throughout your organization.
You can manage contracts from beginning to end and ensure that all obligations, milestones, and compliance requirements are met to avoid costly financial penalties and litigation. As a result, your organization can reduce contract cycle time by up to 50 percent even as you improve efficiency and mitigate risk. Some of the key benefits of the solution are:
- Compliance — Manage contract retention policies in compliance with regulatory requirements and internal policies.
- End-to-end Contract Management — Achieve control over the complete contract process, from authoring through approvals, renewals, and retention.
- Comprehensive Contract Visibility — Understand contractual obligations and milestones in all contracts to assess risks and opportunities.
- Contract Standardization — Consolidate contract language and terms to eliminate risks associated with non-standard contracts.
- Business Process Integration — Access data and integrate the contract management process with other business processes such as SAP and Oracle.
DOCUMENT CAPTURE AND IMAGING
Impact Innovations is the leader in document imaging, intelligent data capture and remote capture solutions implementation. Our Document Imaging/Intelligent Capture Professional Services team has a proven track record of implementing successful and elegant solutions for our customers. Impact Innovations provides comprehensive consulting services in the area of document capture as follows:
- Document Imaging Requirements Analysis
- Feasibility Study
- Architecture Blueprint – Enterprise Document Imaging Architecture
- Custom .NET or JAVA Component Development
- Web-based Remote Capture Solution
- Mail Room Automation
- Intelligent Document Capture Processing
- Rollout Support
- Training Services
Our product specialists and certified consultants are experts in the document imaging industry. Impact Innovations can provide the “best-breed” of document imaging/intelligent capture solutions in the market space based on the customers’ business requirements
ENTERPRISE CONTENT MANAGEMENT
Our Enterprise Content Management (ECM) practice provides end-to-end ECM solution consulting and implementation. ECM is about making the relevant content available to the right people at the right time. Ultimately, organizations can realize greater business success by adding intelligence and context to content. At Impact Innovations, we understand the importance of content management in this era of the information age.
Our ECM practice works with clients to develop a vision and a set of strategies for businesses to streamline and optimize the information and content management lifecycle. We believe optimizing the value of business content begins with a cohesive strategy for capturing, delivering, protecting, managing, and archiving information assets. An enterprise view of the processes that influence the content management lifecycle should be designed to support the business objectives.
At Impact Innovations’ ECM practice, we strive to pursue excellence in the area of content management by using a proven client-focused methodology.
HR SOLUTION
When HR documents are scattered across multiple locations, shared drives, paper-based cabinets, and email systems, business challenges include:
- Costly document searches
- Lack of availability in a folder structure linked to the personnel number
- Inability to use a document management system based on a folder structure
Impact Innovations’ HR Solution offers significant benefits by replacing expensive, paper-based storage and providing seamless access to documents that are safely stored in a compliant ECM repository.
Our approach is a best-practice solution with short implementation time and immediate return on investment. It provides a comprehensive folder structure in a compliant content repository linked to your HR personnel numbering system.
Our solution provides significant cost reduction and increased transparency through fast, simple retrieval of relevant documents via an integrated search function. Other benefits include:
- Compliance with all data protection conditions, plus auditing reliability for your employee information
- Original and up-to-date personnel files
- Elimination of redundant data maintenance and management
- Direct access to e-mail and Microsoft Office
- Intuitive user experience with familiar look and feel
MAILROOM AUTOMATION SOLUTION
Impact Innovations’ Mailroom Solution integrates the processing power of Captiva mailroom scanning/sorting/classification/extraction/integration solutions along with high accuracy OCR/ICR, allowing you to reduce the costs and eliminate delays associated with manual processes. Combined with our expertise in the document repository implementation, our Mailroom Solution is a complete solution for processing and discarding paper payment transactions very early in the processing workflow. Some of the key benefits include:
- Reduce processing costs · Increase throughput
- Reduce human intervention
- Automatic check verification
- Automatic bill verification
- Real time deposit verification
- Integration with accounting and payment processing systems
- Control batch processes
- Automatic image archival
POLICY MANAGEMENT SOLUTION
Impact Innovations’ Policy Management of Information Solutions help you move away from using optical, tape, microfiche/film, or paper to support and manage document and record archiving and retrieval.
Our Policy Management of Information Solutions are designed to minimize risk, control costs, and reduce cost of ownership by providing you the benefit of centralized, online document and records management. Some of the key benefits include:
- Fast, integrated document retrieval — Accelerate document and record requests from regulatory agencies, end-users, auditors, legal counsel, and others.
- Improved operational efficiencies and control — Consolidate multiple archive technologies and processes into a centrally-managed, online system.
- Automated compliance capabilities — Reduce the risk of legal penalties and lower the cost of legal discovery and research through the use of enterprise content management applications.
- Accelerated, risk-free deployment — Deploy solutions with pre-qualified and tested architectures and implementation services. *
Some of the business examples are as follows:
- Enterprise Application Archiving – Archive and manage SAP, enterprise reports, document images, and SharePoint content to meet compliance and e-discovery mandates, operational efficiency needs, and improved access.
- File System Archiving – Automatically archive inactive file data from direct-attached storage, SAN-attached storage, and network-attached storage (NAS) in UNIX, Linux, and Windows server environments.
- Integrated Content Archiving – Leverage a unified archiving software platform and common policies to strengthen compliance practices, create operational cost efficiencies, and enable improved information re-use.
PROJECT MANAGEMENT SOLUTION
Impact Innovations’ Project Management (PM) is a content-enabled solution that unites project scheduling and execution in a single, secure workspace. Project Management is designed to address the requirements of both PMOs and project team members. With a web-based scheduling engine and a collaborative workspace, you can manage project timelines while team members complete their tasks and deliverables. Some of the key benefits of the PM solution include:
- Global workspace — Unite project scheduling and execution in a single workspace, eliminating the need for specialized tools and training.
- Collaborative workspace — Connect internal and external participants to drive consensus on project milestones.
- Best practices and knowledge transfer — Streamline project methodologies to facilitate best practices and knowledge transfer.
- Issues tracker and enterprise roll-ups — Resolve issues and improve decision making by providing visibility to the entire team, and provide top-down dashboard visibility into status, issues, and opportunities related to a portfolio of projects.
WEB PUBLISHING SOLUTION
Impact Innovations’ Web Experience Management helps you deliver engaging, customer-focused, interactive online experiences, including peer interactivity and community building.
With the Web Experience Management solution, you can take a holistic view of web publishing that integrates marketing and IT. Execute on your corporate web vision by empowering those intimate with business objectives. Provide easy-to-use tools for business users, while allowing IT to streamline the management of multi-lingual sites with dynamic and highly personalized content. Some of the key benefits include:
- Intuitive authoring interfaces — Enable non-technical users to create compelling web sites and content using a variety of authoring options.
- Dynamic and personalized content — Deliver focused and tailored information that caters to your consumers’ unique needs.
- Multi-channel interactivity — Rapidly publish new content and site updates, and engage consumers by eliciting feedback.
- Corporate web compliance — Adhere to corporate web standards by ensuring that you meet and report on site retention rules.
- Analytics and reporting — Determine the effectiveness of web pages by collecting data on site activities to impact future site iterations.