CONSULTING SERVICES
Impact Innovations offers a range of consulting services designed to improve your business operations. Our consultants have deep experience in understanding business processes across a variety of industries, and in finding solutions to drive productivity improvement and efficiency. We also understand that each client’s situation is different, so we take the time to learn the specific processes and challenges and tailor our solutions to the client. We also employ a proven methodology which engages the client with our consultants throughout the process, and trains the appropriate people on how to gain the most value from the systems deployed.
Impact Innovations offers consulting services in the following areas:
Application Development & Integration
Impact Innovations delivers interoperability among various Enterprise Content Management (ECM) solutions from multiple vendors. This integration helps our customers reduce content redundancy and facilitate information exchange among business users.
Content Management
We help organizations classify, manage, and retrieve unstructured information. Our consultants apply proven methodologies and a disciplined approach to address the business, technical, and operational challenges of enterprise content management.
Document Imaging
Impact Innovations is the leader in the implementation of document imaging, intelligent data capture and remote capture solutions. We implement “best of breed” solutions to meet our customers’ specific needs.
Migration and Conversion
Impact Innovations safely and effectively migrates many legacy content management applications and client date, reducing risk and minimizing downtime.
Records Management
We implement robust electronic records management solutions in a compliant manner, enforcing business rules and corporate governance.
Training
We provide a range of training offerings to ensure our clients realize maximum value from the systems we implement. Every course and training solution we offer is created with your organization’s end goals in mind, with multiple delivery formats including on-site, off-site, and web-based training.
SOFTWARE QUALITY ASSURANCE AND TESTING
Our software quality assurance services provide technical testing support for both manual and automated test scripts leveraging various Quality Assurance and Control tools. Our professional services team follows the testing standards and processes governance set forth by our Global Practice Area and the IEEE organization. Our expertise in QA and automated testing products include:
Telerik TestStudio is an all in one testing software for functional, load, performance and mobile app testing. The in-depth functional testing includes native web and desktop apps testing along with mobile and tablet apps, HTML5, AJAX, Silverlight and WPF apps testing. Additionally testing teams can rely on the product to test JavaScript calls, Telerik controls, dynamic page synchronization, client-side behaviors, UI virtualizations and XAML animations.
HP-QuickTest Professional software provides functional and regression test automation for software applications and environments. HP QuickTest Professional supports keyword and scripting interfaces and features a graphical user interface. Its features are: a cascaded optimization system, the industry’s deepest and broadest insight into IT-controlled assets, and a secure, comprehensive, operational environment for a hybrid world, enhanced expert view, business process testing, screen recorder etc.
Watir, pronounced water, is an open-source (BSD) family of ruby libraries for automating web browsers. It allows you to write tests that are easy to read and maintain. It is simple and flexible. It clicks links, fills in forms, and presses buttons. Watir also checks results, such as whether expected text appears on the page. Its features are: to connect to databases, read data files and spreadsheets, export XML, and structure your code as reusable libraries etc.
TOSCA Testsuite is a software tool for the automated execution of functional and regression software testing. In addition to test automation functions, it includes integrated test management, a graphical user interface (GUI), a command line interface (CLI) and an application programming interface (API), generation of dynamic, synthetic test data, highly automated business dynamic steering of test case generation and the unified handling and executing of manual and automated as well as GUI and non-GUI tests etc.
Selenium is a portable software testing framework for web applications. Selenium provides a record/playback tool for authoring tests without learning a test scripting language. It includes features like record and playback, intelligent field selection, Xpath as needed, auto complete for all common selenium commands, walk through tests, debug and set breakpoints, ruby scripts, or other formats, support for selenium user-extensions file, option to automatically assert the title of every page etc.
Visual Studio Test Professional is an integrated testing toolset developed by Microsoft that delivers a complete plan-test-track workflow for in-context collaboration between testers and developers, in order to increase testers’ visibility to the overall project. Its features are file actionable bugs, manual testing, re-use manual test recordings, team foundation server, application lifecycle management etc. Whilst rich in features, it is an observation that testing professionals may get overwhelmed and intimidated due to abundance of menu items in the software that have no relevance to them.
Rational Functional Tester is an automated functional testing and regression testing tool. Rational Functional Tester provides testers with automated testing capabilities for functional testing, regression testing, and GUI testing and data-driven testing. It’s features are: simplify test creation and visualization with storyboard testing, provides lifecycle traceability, validate dynamic data with dynamic data validation wizard, streamline automation with keyword testing, proxy SDK, test script version control for parallel development, etc.
TestComplete is an automated testing tool, developed by SmartBear Software which aims to allow testers to create software quality tests. Tests can be recorded, manually scripted or created manually with keyword operations and used for automated playback and error logging. TestComplete is used for testing many different application types including Web, Windows, WPF, Flash, Flex, Silverlight, .NET and Java .It automates front end UI/functional testing and back-end testing like database, and HTTP load testing.
Testpartner is an automated test tool that accelerates functional testing and facilitates the delivery of business-critical applications. Testpartner works via a tiered approach to testing that enables developers, quality experts and non-technical application users to collaborate and test more in the time available. Its features are: visual storyboard oriented approach, automated regression testing, automatic, object-oriented script generation, integrates with VBA etc. TestPartner encourages collaboration between developers, quality experts, and non-technical application users throughout the software development lifecycle, so more testing can be achieved in the available time.
SilkTest is an automation tool for testing the functionality of enterprise applications in most versions of Windows, Solaris 9 and 10, and Red Hat Enterprise Linux WS 2.1 and 3.0.[1] It was produced by Segue Software which was acquired by Borland in 2006. Borland was acquired by Micro Focus International in 2009. SilkTest became the strategic product to eventually replace TestPartner, which was acquired by Micro Focus International from Compuware.
SilkTest offers various clients: – SilkTest Classic uses the domain specific 4Test language for automation scripting. It is an object oriented language similar to C++. It uses the concepts of classes, objects, and inheritance. – Silk4J allows to do automation in Eclipse using Java as scripting language – Silk4Net allows the same in Visual Studio using VB or C# – SilkTest Workbench allows automation testing on a visual level (similar to former TestPartner)
Parasoft SOAtest automates web application testing, message/protocol testing, cloud testing and security testing. Parasoft SOAtest and Parasoft load test (packaged together) ensure secure, reliable, compliant business processes and seamlessly integrate with Parasoft language products (e.g., Parasoft Jtest) to help teams prevent and detect application-layer defects from the start of the SDLC. Some features are client/server emulation, multi-layer verification, test case organization, regression testing, automatic test case generation, coding standard enforcement, soap -based enterprise system which operates as both the soap client and the soap server. This allows for early module testing of the applications.
TestDrive is a full-featured automated testing solution designed to test GUI and browser applications “out-of-the-box”. Significant reductions in timescales and advanced levels of quality can be achieved without the complexity of traditional testing tools. TestDrive integrates with all the other elements of our solution suite so that tests can be run from within Qualify, scripts can be built automatically from manual test results within TestDrive-Assist, and effects in the database can be simultaneously verified in TestBench.
Testing Anywhere is software produced by San Jose-based Automation Anywhere, Inc. (est. 2003). The software allows testers and developers to test applications, Web sites, objects, controls and GUI front-ends. The company has been featured in SD Times for its creation of “Object Avatars”, and has over 25,000 customers.
Ranorex is a Windows GUI test automation framework for testing many different application types including Web 2.0 applications, Win32, MFC, WPF, Flash/Flex, .NET and Java (SWT). Ranorex doesn’t have a scripting language of its own. The user (e.g. the software tester) can use the functionalities of the programming languages like C# and VB.NET as a base, and enlarge it with the GUI automation functionality of Ranorex.
HTTP Test Tool (htt) is an open source scriptable protocol test tool for HTTP protocol based products like web servers, web browsers, web applications or ICAP.
Software products are per se not error free. Adding new features, fixing errors and upgrading library versions can all introduce new errors and security holes. A protocol test tool helps to detect errors within HTTP protocol based Software. It is very simple and can therefore do bad requests/response to emulate bad or malicious server/client software. There are many more protocol test tools for HTTP like OpenSTA, ApacheBench, Selenium… which also can do stress testing.
QF-Test (the successor of qftestJUI, available since 2001) from Quality First Software is a cross-platform software tool for the GUI test automation limited to Java/Swing, SWT, Eclipse plug-ins and RCP applications, ULC, Java applets, Java Web Start and cross-browser test automation of web-based applications (HTML, AJAX, ExtJS, GWT, RAP, Qooxdoo, RichFaces).
APPLICATION DEVELOPMENT AND INTEGRATION
Your business depends on common enterprise applications to support its operations. While these applications may streamline functional processes, they can also create information silos and redundancy across lines of business. These inefficiencies can be costly and can create challenges in:
- Interoperability
- Extensibility
- Scalability
- Security
- Content transfer
Impact Innovations’ consulting team removes these inefficiencies through deep experience with application integration. Impact delivers interoperability among various Enterprise Content Management (ECM) solutions, including the Documentum and FileNet platforms and applications such as Notes, PeopleSoft, SAP, and SharePoint. By leveraging the “best-breed” of Commercial-Off-The-Shelf (COTS) products in the market, we help our customers reduce content redundancy and facilitate information exchange among business users.
Business productivity improves significantly when enterprise business applications use a common content management platform to:
- Enhance secure archiving support for metadata, content, and attachments among email environments.
- Streamline business processes by matching application data to forms and content through active workflows.
- Improve customer responsiveness by linking application data and external content to reduce access time.
- Leverage the value of client software by linking ECM functionality to end user application processes.
MIGRATION AND CONVERSION
Upgrades can introduce risk and disruption, especially when the information infrastructure is widely deployed or extensively customized. Impact Innovations successfully migrates many legacy content management and applications, and we are continuously enhancing our migration tools and resources to help you plan and execute even the most complex technology and data migrations.
What we deliver:
- Reduced risk and minimal system downtime during data and system migration.
- Minimized impact to service levels during upgrades.
- Early system success and time to value.
Reduce the risk of integrating leading edge technologies into your application environment with Impact Innovations’ data migration offerings. Impact Innovations’ professional services use best practices and innovative tools to provide the expertise to safely and effectively migrate your data, enabling you to quickly reach your operational objectives.
CONSULTING SERVICES AND INFORMATION GOVERNANCE
Implementation of separate, siloed content, document, and workflow solutions have resulted in increased overhead and inefficient workflows and have limited the use of information across the enterprise. Concern about inefficiency and the regulatory mandates governing information is driving a more strategic content and information management mindset.
Impact Innovations’ Professional Consulting Services help organizations classify, manage, and retrieve unstructured information. Our consultants apply proven methodologies and a disciplined approach to address the business, technical, and operational challenges of enterprise content management.
Impact Innovations Consulting Content and Information services offer a holistic approach to address:
- Strategy and Analysis
– Enterprise document management strategy.
– Process and organization assessment and design.
– Technology and application architecture strategy and planning.
– Vendor product selection. - Design and Development
– Taxonomy and metadata design and development.
– Enterprise and federated search services.
– Enterprise document management solution design and implementation.
– Application integration and custom development.
– Application testing and computer system validation. Content analysis, transformation, and migration.
Content and Information services enable you to deploy a common technology platform that can be leveraged across the enterprise to support content integration and re-use while ensuring compliance. Our approach reduces cost, improves business agility, and reduces the risk of non-compliance.
DOCUMENT CAPTURE AND IMAGING
Impact Innovations is the leader in document imaging, intelligent data capture and remote capture solutions implementation. Our Document Imaging/Intelligent Capture Professional Services team has a proven track record of implementing successful and elegant solutions for our customers. Impact Innovations provides comprehensive consulting services in the area of document capture as follows:
- Document Imaging Requirements Analysis
- Feasibility Study
- Architecture Blueprint – Enterprise Document Imaging Architecture
- Custom .NET or JAVA Component Development
- Web-based Remote Capture Solution
- Mail Room Automation
- Intelligent Document Capture Processing
- Rollout Support
- Training Services
Our product specialists and certified consultants are experts in the document imaging industry. Impact Innovations can provide the “best-breed” of document imaging/intelligent capture solutions in the market space based on the customers’ business requirements
BACK-FILE CONVERSION
Impact Innovations provides off-site imaging services that will convert your paper records into digital images. We have a proven & repeatable process that enables our customers from all professions (e.g. medical, government, educational, manufacturing, retail, etc.) to comfortably and confidentially allow us to digitize their records. Our production process is designed to provide the utmost safety with regards to the handling of your paper records.
Your job is logged in and is quality-controlled before, during and after the scanning process. The finished job is carefully packaged and sent back to you along with your original documents unless you request our document destruction services or the images are uploaded into your web-based image storage and retrieval system.