Solution Types
We start by understanding the client’s challenges and the opportunities for process improvement. We then design a solution based on products and platforms which best match the client’s specific needs.
We currently implement the following types of solutions:
By Product Solution
APPLICATION XTENDER
ApplicationXtender is an instant document management solution that minimizes the costs and risks of paper while increasing productivity by streamlining the capture and management of documents. ApplicationXtender scans, stores, retrieves, and preserves information, while providing role-based access from either a desktop interface or web browser.
Based on an easy-to-use Microsoft Windows/.NET-optimized system, ApplicationXtender can be deployed right out of the box to provide instant document imaging and retention management capabilities as well as immediate integration with Microsoft Office. Some of the key benefits include:
- Instant deployment – Deploy ApplicationXtender in less than 24 hours, making it ideal for organizations with stretched IT staffs.
- Built-in retention management – Manage policy information consistently, organization-wide, and throughout the information life-cycle.
- Microsoft Office integration – Provide seamless integration right out of the box with Microsoft Office applications.
- Quick access to information – Help local and remote users access information quickly from either a desktop interface or web browser.
- Document imaging – Instantly scan, store, retrieve, and preserve paper-based information.
DISPATCHER
Captiva Dispatcher automatically recognizes large amounts of paper documents, capturing the data and delivering it to the right systems, processes, and people. Using intelligent recognition technologies, businesses can identify all kinds of documents. Machine and hand printed data are automatically captured using optical character recognition (OCR), intelligent character recognition (ICR), and barcode recognition.
Captiva Dispatcher replaces manual, error-prone, and expensive document sorting and data entry processes with automatic document recognition and data capture. EMC Captiva helps minimize the risk of error, reduce costs, and boost productivity. Some of the key benefits include:
- Intelligent document recognition – Recognize all types of documents, replacing expensive manual document-sorting steps.
- Intelligent data capture – Reduce manual data entry and accelerate processes through intelligent data capture.
- Business rules and validation – Establish business rules to ensure the accuracy of captured data and reduce errors.
- Handwritten document processing – Recognize handwritten documents and route documents to appropriate departments for processing.
- Table data capture – Automate the capture of data from tables, including invoices.
- Check reading – Automate the capture of data from checks to reduce manual data entry and accelerate critical processes.
- Multiple recognition technologies – Recognize machine and hand-printed data automatically to minimize the risk of errors.
DOCUMENTUM
Documentum Platform provides essential capabilities for managing enterprise content and is the foundation for EMC Enterprise Content Management and Intelligent Case Management product offerings.
Service-oriented and based on industry standards, the Documentum Platform adheres to Content Management Interoperability Services (CMIS) and supports a broad range of operating systems, databases, application servers, and enterprise applications. It adds intelligence to your organization by offering text analytics as well as advanced and federated search. Some of the key benefits of the platform include:
- Industry-leading content management – Reduce risk with a proven and powerful platform offering a broad set of solutions and integrations.
- Unified platform and code base – Simplify administration, security, and user management, providing universal access to a single or common repository.
- Open, standards-based architecture – Support diverse environments using open standards such as Content Management Interoperability Service within a service-oriented architecture.
- Content analytics and federated search – Improve search results with automatic metadata extraction, auto-classification, and federated search.
- Compliance and security – Control repository access and improve compliance through fine-grained authentication, authorization, and auditing.
- Global distributed deployments – Support global environments with federation, replication, and caching plus multi-language support and localization.
- Enterprise class – Build robust applications with a scalable, fault tolerant and extensible architecture.
- XML component management – Reuse content at a granular level and apply a full set of ECM capabilities to your XML content.
DOCUMENTUM EROOM
Documentum eRoom is online team collaboration software that is easy-to-use and enables distributed teams to work together more efficiently. With Documentum eRoom, teams around the world can accelerate document collaboration and group activities, improve the development and delivery of products and services, optimize collaborative business processes, improve innovation, and streamline decision-making. Some of the key benefits include:
- User-centered design – Simplify team collaboration across the extended enterprise.
- User-defined dashboards – Obtain status of projects and processes that span multiple eRooms with direct access to underlying data.
- Project planning and reporting – Use Gantt charts and planning features to track tasks and milestones.
- Easy, self-administered management – Manage your team collaboration workspaces without requiring IT support.
- Space and content templates – Create team collaboration workspaces or documents from out-of-the-box templates, or create your own for reuse.
- Microsoft Office/Outlook integration – Synchronize tasks and events with Microsoft Office and Microsoft Outlook.
DOCUMENTUM XCP
Documentum xCelerated Composition Platform (xCP) provides a single, integrated platform for creating and deploying dynamic, case- and process-based business applications that are information and people intensive. Documentum xCP provides an integrated set of technologies: enterprise content management, business process management, transactional content management, monitoring and reporting, intelligent capture, collaboration, and customer communications management.
Documentum xCP emphasizes configuration versus code, so you can deliver case-based applications faster, at a substantially lower cost, and with greater agility and confidence. Some of the key benefits of the platform include:
- Component-based and SOA architecture – Reduce the complexity of application development.
- Composition tools – Eliminate complexity, resources, and costs related to implementing and maintaining custom code.
- Unified enterprise content management platform – Rapidly build case-based applications and repeatable solutions.
- Graphical business modeling interfaces and forms building – Easily configure, implement, and maintain applications, and quickly make changes as business needs dictate.
- Configurable user interface – Accelerate decision-making with a tailored case management user interface for all case related information.
- Business process management – Discover, design, execute, report, and monitor to continuously improve business processes that reduce risk.
- xCelerators – Speed development using software artifacts such as sample process templates, blueprints, and solution samples.
- Communities – Online gathering space and resource center for collaborating with others developing on the platform.
ISIS DRIVER
Captiva ISIS (Image and Scanner Interface Specification) Drivers use an industry-standard interface that works with over 400 scanners and many imaging applications. ISIS Drivers ensure that scanners run at their rated speeds and take full advantage of the power inherent in the hardware.
The ISIS Drivers are based on modules—software components that perform specific functions such as image acquisition, file conversion, and file read/write commands. ISIS Drivers help reduce development time, improve security and reliability, and optimize the hardware scanner’s performance, so developers can add new functionality without making system-wide changes. Some of the key benefits include:
- Scanner compatibility – Provide scanner support for over 400 ISIS scanners.
- ISO standard backed by AIIM – Reduce development time with scanner drivers, as well as predefined imaging modules.
- Modular, message-based architecture – Achieve better security and reliability through optimized scanning performance of ISIS Drivers.
- User interface separate from driver – Insulate the application from the ISIS scanner by relying upon an industry standard.
- Fully utilized scanner features – Ensure that ISIS scanners operate at rated speed and take full advantage of their capabilities.
INPUTACCEL
Captiva InputAccel lets organizations capture data from paper, electronic files, and other sources, transforming it into digital content and delivering it into content management systems and business processes. By reducing manual paper handling, InputAccel minimizes processing errors, improves data accuracy, and accelerates business processes by making information available instantly in content repositories like Documentum, ApplicationXtender, and Microsoft SharePoint.
InputAccel is a proven, scalable enterprise document capture platform that can handle a few thousand or several million documents per day, allowing businesses to meet their future business growth. Some of the key benefits include:
- Device integration – Capture documents from hundreds of scanners, multi-function devices, fax, email, and other digital sources.
- Image-quality checks – Enhance image quality and reduce file-size storage requirements.
- Document identification – Automatically identify scanned documents based on barcodes, patch codes, or separator sheets.
- Data capture – Reduce manual data entry by automatically capturing machine-printed text and bar codes.
- Business system integration – Automatically deliver documents and data into content management systems, workflow processes, and databases.
- Data validation – Set business rules to ensure the accuracy of captured data and reduce errors.
- High-volume capture – Scale from capturing thousands of document images per day to millions to meet your future needs.
- Drag-and-drop capture flow designer – Quickly develop capture-flow processes with an easy-to-use drag-and-drop designer.
INPUTACCEL FOR INVOICES
Captiva InputAccel for Invoices transforms paper invoices into digital images, automatically capturing invoice data, validating it, and delivering it into workflow processes and content management and Enterprise Resource Planning (ERP) systems.
Automating the capture and validation of invoices reduces processing time, streamlines the approval process, and shortens invoice retrieval times to seconds. Accelerating the capture of invoices lets businesses gain better visibility into their overall accounts payable process, allowing them to take advantage of early payment discounts that can provide significant cost savings. Some of the key benefits include:
- Invoice data capture – Reduce data entry by automatically recognizing invoice data, including line item details.
- Vendor invoice identification – Recognize vendor invoices easily without pre-sorting or using manual steps to improve productivity.
- Business rules and validation – Validate purchase order and invoice data using hundreds of built in business rules.
- Integration with SAP – Deliver captured invoice data directly into SAP.
- Single or multi-page invoices – Handle single and multi-page invoices without manual processing steps.
- Exception handling – Route problem invoices to queue for quick problem resolution.
SHAREPOINT
SharePoint 2010 Content makes Enterprise Content Management (ECM) easy for everyone. Combining traditional content management, social capabilities, and powerful search, it is as natural to manage as it is to use. With its simple, “behind-the-scenes” administration, you can quickly set up compliance policies, while its familiar interface lets your people work just as they would in Microsoft Office. The result is well-managed information that is easy to find, share, and use.
Impact Innovations can help you to integrate the SharePoint’s “easy-to-use” and “user interface” with the robust content repositories in the market space today.
SOURCEONE MAIL MANAGEMENT
SourceOne Email Management is an email archiving solution that helps reduce operational costs while enforcing email record-keeping policies, in compliance with internal governance as well as industry and government regulations.
SourceOne Email Management improves user productivity, providing seamless access to archived content. Proactive information management helps with litigation readiness. A centralized archive accelerates high-volume discovery searches and enables secure legal holds. Also, archiving of PST files assures complete and accurate discoveries. Some of the key benefits include:
- Message lifecycle management – Reduce the burden of aging email in production mail systems by archiving it to the appropriate storage tiers.
- Flexible message capture – Match archiving policies with business requirements using automated and manual capture options.
- Automated retention and disposition – Systematically manage email within an overall corporate retention plan and demonstrate adherence to policies.
- Litigation readiness – Accelerate results and increase accuracy of discovery searches against the centralized, de-duplicated archive.
- Robust search tools – Easily find archived email for general business reuse, and enable users to retrieve archived content.
- Transparent user experience – Preserve user access to archived messages from Exchange and mobile devices.
- Global support – Support global business requirements to preserve and search messages across languages and character sets.
EINPUT
Captiva eInput supports distributed capture throughout and beyond large organizations. By capturing documents through an easy-to-use, web-based interface, organizations make it simple for branch offices, remote locations, and desktops throughout the enterprise to quickly scan and capture documents for content management and business applications.
eInput works with EMC Captiva InputAccel to enable distributed capture and remote indexing anywhere within the organization. By capturing documents closer to where they are received or created, organizations reduce time-consuming and costly document shipping. Some of the key benefits include:
- Remote scanning/remote indexing – Deploy and maintain web-based clients to easily scan, import, and index paper or electronic documents.
- Customizable web interface – Easily customize the web-based scanning and indexing interface and integrate other web business applications.
- EMC Captiva InputAccel integration – Leverage InputAccel capture process and connectors into content management systems and business applications.
- Offline scan/index – Enable mobile workers to scan and index when remote capture is unavailable, providing no productivity loss.
- Scanner/peripherals support – Capture images with desktop scanners, multifunction peripherals (MFPs), and other capture devices with ease.
- Business rules and validations – Define custom business rules and database lookups to ensure the accuracy and completeness of captured data.
- Audit trail – Maintain a comprehensive audit trail of all submitted documents to include end user usage metrics.
- Encryption/VPN support – Gain support for common security environments and ensure all remotely captured data is securely transmitted.